Welcome to

Your Carrier Connection

Check out your health care insurance carrier choices—and see all the unique features and services they have to offer. Discover what each provides, see the doctors included in their network, and then decide for yourself.

Watch a short video to see why all insurance carriers are not alike.

Medical
Dental
Vision

Medical

Dental

Vision

Carrier Name:

Aetna

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

https://www.aetna.com/aon/fi

Once you’re a member (website):

https://www.aetna.com

Customer Service Hours:

Monday - Friday: 8:00 am - 6:00 pm EST

Phone Number:

1.855.496.6289

Who We Are:

As a member, enjoy dental care that focuses on ease, simplicity and service. You can choose from a selection of affordable plans and programs.

Carrier Name:

Aetna

Areas We Serve:

Offered in all states except AK, ID, MT, WY, and SD. Availability in some states may be limited.

Before you’re a member (preview site):

https://www.aetna.com/aon/fi

Once you’re a member (website):

https://www.aetna.com

Customer Service Hours:

Monday - Friday: 8:00 am - 6:00 pm local time

Phone Number:

1.855.496.6289

Who We Are:

At Aetna, we’re not just a health insurance company. We’re a health company that understands that your health is about more than just coverage and costs.

Carrier Name:

Aetna

Areas We Serve:

Offered in all states except AK, ID, MT, WY and SD. Availability in some states may be limited.

Before you’re a member (preview site):

https://www.aetna.com/aon/oc

Once you’re a member (website):

https://www.aetna.com

Customer Service Hours:

Monday - Friday: 8:00 am - 6:00 pm local time

Phone Number:

1.855.496.6289

Who We Are:

At Aetna, we’re not just a health insurance company. We’re a health company that understands that your health is about more than just coverage and costs.

Carrier Name:

Anthem Blue Cross

Areas We Serve:

Available Nationally

Before you’re a member (preview site):

https://www.anthem.com/ca/learnmore

Once you’re a member (website):

https://www.anthem.com/ca/

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 8:00 p.m. EST

Phone Number:

1.844.424.8089

Who We Are:

For over 80 years, Anthem has brought people, communities, and care together. We are dedicated to delivering personalized, affordable, and equitable care with simpler access and a personalized experience so people can live their healthiest lives.

Carrier Name:

Cigna

Areas We Serve:

Available nationally with the exception of MN and ND.

Before you’re a member (preview site):

https://connections.cigna.com/carrierbenefits-fi2025/

Once you’re a member (website):

https://my.cigna.com

Customer Service Hours:

Cigna Support is available 24/7/365

Phone Number:

1.855.694.9638

Who We Are:

Cigna Healthcare is the health benefits provider that advocates for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Carrier Name:

Delta Dental (Platinum)

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

http://ddca.deltadentalexchange.com/

Once you’re a member (website):

http://www.deltadentalins.com

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 9:00 p.m. EST

Phone Number:

1.800.471.8073

Pre-enrollment Phone Number:

1.800.546.9751

Who We Are:

Delta Dental protects more smiles than anyone. As the nation’s leading dental insurance provider, we make it easy to keep your smile healthy with specialized expertise and the largest network of dentists.

Carrier Name:

EyeMed

Areas We Serve:

Available nationally

Before you’re a member (preview site):

https://eyemed.com/en-us/exchange-aon/

Once you’re a member (website):

https://member.eyemedvisioncare.com/member/en

Customer Service Hours:

Monday - Friday: 7:30 a.m. - 11:00 p.m. EST<br>Saturday: 8:00 a.m. - 11:00 p.m. EST<br>Sunday: 11:00 a.m. - 8:00 p.m. EST

Phone Number:

1.844.739.9837

Who We Are:

Driven to become the nation’s first choice for vision benefits, EyeMed seeks to give you choice and to make using your benefits easy. We’re focused on developing innovative benefit solutions and the networks you want. Visit eyemed.com.

Carrier Name:

Kaiser Permanente

Areas We Serve:

Generally available in CA, CO, DC, GA, MD, VA, OR, and southwest WA

Before you’re a member (preview site):

http://kp.org/aon

Once you’re a member (website):

https://www.kp.org

Customer Service Hours:

CA: 24/7 except major holidays<br>CO: Mon - Fri: 8:00 a.m. - 6:00 p.m. MST<br>GA: Mon - Fri: 7:00 a.m. - 7:00 p.m. EST<br>DC, MD, VA: Mon - Fri: 7:30 a.m. - 9:00 p.m. EST<br>OR and WA (Vancouver/Longview area): Mon - Fri: 8:00 a.m. - 6:00 p.m. PST<br>

Pre-enrollment Phone Number:

1.877.580.6125

Who We Are:

At Kaiser Permanente, your doctors, hospitals, and health plan benefits are all connected and focused on providing you with high-quality, affordable care. It’s health care that’s designed to make your life easier. It’s care for all that is you.

Carrier Name:

MetLife

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

https://www.metlife.com/aon-exchange

Once you’re a member (website):

https://www.metlife.com/mybenefits

Customer Service Hours:

Monday-Saturday 9:00am-8:00pm EST

Phone Number:

1.888.309.5526

Who We Are:

MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. We are also one of the largest commercial dental insurance carriers in the U.S. and offer dental and vision benefits on the Aon Benefit Experience.

Carrier Name:

UnitedHealthcare

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

https://www.whyuhc.com/aon9

Once you’re a member (website):

https://www.myuhcvision.com

Customer Service Hours:

Monday - Friday: 8:00 a.m. - 8:00 p.m. local time zone

Phone Number:

1.888.571.5218

Who We Are:

UnitedHealthcare provides health plans and services to help our members live healthier lives. We are dedicated to simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers.

Carrier Name:

VSP Vision Care

Areas We Serve:

Generally offered in all states, but availability in some states may be limited.

Before you’re a member (preview site):

http://aon.vspexchange.com

Once you’re a member (website):

https://www.vsp.com/login

Customer Service Hours:

Monday – Saturday: 6AM-5PM PT <br>Sunday: Closed (IVR available 24/7)

Phone Number:

1.877.478.7559

Who We Are:

Your well-being is at the heart of everything we do. VSP® Vision Care gives you access to high-quality, affordable eye care and eyewear, thousands of in-network options, advanced technology, a worry-free eyewear guarantee, and personalized service without straining your budget.

Get Carrier Ratings

See how others have rated their health carriers on a variety of measures, such as customer service, network of providers, and online experience. These consumer ratings and specific comments are available at premiercompany.benefitsnow.com during enrollment and throughout the year.

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